What people ask before coming in
If your question is not here, call us: we answer by phone, no visit required.
Frequently asked questions
01 What does the first visit include?
A full examination, 3D imaging where the case calls for it, an intraoral scan and an explained diagnosis. You leave knowing what the situation is and what the options are, with a written quote.
02 Do I have to pay for the first assessment?
The first diagnostic assessment is free and carries no obligation. If the study shows you do not need treatment, we will tell you.
03 What makes Crooke different from other dental clinics?
Over 26 years of practice, more than 30,000 cases treated and a fully digital workflow across diagnosis, planning and surgery. The specialisation is in complex cases: full-arch rehabilitation and patients with severe bone loss.
04 Can I get a second opinion on a quote from another clinic?
Yes, and people often do. Bring the quote and any radiographs you have. We review the diagnosis and tell you whether we agree or see alternatives.
05 Do you offer financing?
Yes, with several deferred payment options. The specific terms are explained alongside the quote, with no small print.
06 Do you treat patients who are anxious about the dentist?
Frequently. We offer different levels of conscious sedation and pain-free anaesthesia protocols. Do mention it at the first visit so we can adapt the approach from the start.
07 Do you speak English and French?
Yes. Several of our clinics have bilingual staff and we regularly treat international patients and foreign residents.
08 What guarantee comes with treatment?
Treatments carry a written guarantee, conditional on attending your maintenance appointments. The terms are set out in the quote.